The stupid problem
This was an especially stupid problem. My computer lost power while I was trying to shut it down on UPS power during Hurricane Irma – I didn’t catch my PC in time and the UPS ran out of power. Well several sweaty days later I get power back and I go to turn on my PC. Everything boots up okay, hear the Windows Jingle as it gets to the logon prompt aaaaaaand there is no password box. Wtf? I restart the computer, nothing, same problem. Click on the screen, CTRL + ALT + DELETE – nothing… Finally I called a friend of mine who has to deal with this kind of silly crap all of the time.
The stupid fix
Well I felt like an idiot, because I had this problem a few times before. He tells me “Hold down your left mouse button and swipe up with it”. It worked…
That may seem obvious to some, but my PC doesn’t have a touch screen and I usually just press the spacebar to dismiss the initial screen. Totally bewildering after just getting power back, haven’t slept well or eaten properly in 5 days.
A few more things about this
I searched for fixes for this problem and largely the advice I kept finding from Microsoft support was to boot my machine into safe mode or to reinstall windows… Wow – thanks Microsoft. Real sharp troubleshooting there. Could you kindly find better support staff? Kindly do so.